FREQUENTLY ASKED QUESTIONS

 

How do you work with us virtually?

We communicate with you in many different ways including phone, email, text message (depending on your preference) and Zoom video conferencing, whatever works best for you.

How long does it take to get started?

Our goal is to be efficient with your time and have you completely on-boarded within 30 days. During that time, we take the time to really understand your business. Full design and optimization of your accounting systems, policies and procedures, and reporting needs takes sixty to ninety days.

What can a controller do for my business?

A controller provides management with assistance in financial decision-making from information provided by the accounting team. He or she manages all the accounting functions of the company, ensures the integrity of processes, procedures, implements and monitors internal controls, and provides timely, meaningful and understandable financial information and analysis.

What accounting software does VAG support?

We exclusively work with QuickBooks Online accounting software. We leverage the features that would be beneficial to your business while also integrating 3rd party tools and applications.

Do I need an in house bookkeeper or accountant?

No, we can become an extension of your company as a complete accounting department. However, you may choose to perform certain accounting functions in house. We will need to liaise with someone on your staff as the point person for the engagement but they do not need to have accounting skills.

Why should I outsource to VAG vs hiring a full time person?

An outsourced controller is a great option for a company that utilizes technology tools effectively to allow remote communications. With the evolution of technology, communication can be done effectively through the utilization of these web-based tools among the accounting and management team. There are also many benefits which include reduced cost…

What’s the difference between two your packages?

The Virtual Controller Lite package is for businesses that need enhanced reporting and to uplevel their financial process but want to keep some of the accounting functions in house. You are growing rapidly and are uncertain of the financial effect of certain business decisions

The Virtual Controller Full package is for businesses that are growing rapidly and are uncertain of the financial effect of certain business decisions. You are spending too much time on accounting functions want to outsource your entire accounting function in order to focus on business development.

Are there setup fees?

If your books are current, there’s no fee. If they require set up and/or clean up, we can help you update them for a one-time fee.

Does VAG provide audit and tax services?

We focus on doing one thing and doing it right. We do not perform audits, reviews, and compilations, or provide opinions on your financial statements. However, we will assist and coordinate these functions with your current CPA to ensure that they have the necessary information to prepare these for you.

Do I need to be in a certain state to work with you?

No, as a virtual firm we work with clients nationwide and utilize technology to make the process efficient and easy on the client.

Can we consult with you before we are up and running?

Our services are best utilized for established businesses. 

Our finances feel messy, will you still work with us?

Yes! We welcome mess and will help you sort out your finances and create an organized and seamless process.


Still have questions? We invite you to contact us for a free consultation.